Refrigerator Repair
Built-in and integrated Sub-Zero refrigerators live hard on a peninsula: salt air coats condensers, and panel-ready units sit trapped in cabinetry where nothing slides out easily. We diagnose sealed-system faults, evaporator and defrost problems, control boards, hinges and gaskets on 600 and 700 series columns as well as the newer designer units.
Flat $95 service call — covers the visit and the diagnosis, and comes off the total if you approve the repair.
The complaints, in the caller's words
- Fresh food side drifting warm while the freezer stays cold
- Condenser running almost continuously and the grille area feels hot
- Water pooling under the crisper drawers
- Door no longer pulling itself shut and the alarm sounding on its own
What is actually measured
- Fresh food and freezer temperatures logged against the control set point, not the display
- Condenser condition and fan draw with the grille off
- Evaporator fan, defrost heater and thermistor resistance, cold and at temperature
- Door closing force, gasket seal and cabinet clearance inside the surround
Also worked on
Why this repair goes the way it does
4.9 out of 5 from 588 reviews
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Refrigeration only
Columns, drawers, undercounter units and wine storage. No ranges, no laundry — one family of appliances, worked on every day.
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Readings before parts
Suction and discharge pressures, evaporator and condenser temperatures, defrost circuit resistance. A part is ordered because a number says so.
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Salt air is part of the job
Condensers on the peninsula load up with salt and grit far faster than they do inland, and a fan motor seizes years earlier for it. Both get looked at on every call.
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Panels come off carefully
Integrated units live inside cabinetry that was built around them. Trim, hinges and toe kicks are removed and refitted, not levered.
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Our built-in sat in a low rear ell off Washington Street and drifted up to 50 degrees. The condenser was matted with dust and salt film and the fan was dragging. Cleaned out, new fan motor, holding steady since.
Nora K. Old Town ★★★★★
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Narrow lane, nowhere to park, and he still turned up when he said he would. The control board had failed and the readout was stuck on one number. Ordered the part and fitted it four days later.
Ruthann D. Old Town ★★★★★
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Fresh food side went warm on the Neck while the lower section stayed frozen hard. The circulating fan had seized behind the rear panel. He had it apart and back together in under two hours and vacuumed the floor after.
Preston V. Marblehead Neck ★★★★★
Book the refrigerator repair.
Model and serial number to hand, a plain description of the fault, and the rest is a conversation.
Answered 24/7 · on the road 8:00 am – 8:00 pm, seven days · flat $95 service call, credited against an approved repair